Tamal Samanta

Assistant Professor
  • PhD, Indian Institute of Management Lucknow
  • MBA, Indian Institute of Management Nagpur

Prof. (Dr) Tamal Samanta is an Assistant Professor of Marketing at the Indian Institute of Management Ranchi. He holds a MBA from IIM Nagpur and PhD from IIM Lucknow. His areas of interest and research focus are primarily on the bottom of the pyramid marketing, subsistence markets, periodic markets, and small unorganized retail. His work has been published in international journals such as International Journal of Retail & Distribution Management, Journal of Retailing and Consumer Services, Qualitative Market Research: An International Journal, Journal of Global Marketing, Journal of Financial Services Marketing and conference proceedings such as Subsistence Marketplace Conference, Retail Institute Academic Conference and Macromarketing Conference.

Teaching Areas

  • Marketing Management
  • Retailing, Rural Marketing
  • International Marketing

Experience

  • Faculty (Marketing), Indian Institute of Management Bodh Gaya (July 2024 – March 2026)
  • Subject Matter Expert, e-GMAT (April, 2018 – May, 2019)
  • Faculty (Q & R), T.I.M.E. Pvt. Ltd. (September, 2012 – June, 2016)
  • Programmer Analyst, Cognizant Technology Solutions (February, 2010 – July, 2010)

Training & Consulting Areas

  • Rural Marketing
  • E-commerce
  • Retailing

Research Area

  • Unorganised Retailing
  • Small Subsistence Retailers
  • Retail Resilience

Current Research Interests

  • Subsistence Retailing
  • Digital Disruptions in Retailing

Publications

Journal Articles
  • Khalek, S. A., Dey, D., Chakraborty, A., & Samanta, T. (2025). “From expectations to frustrations”: Dissecting negative experiences to understand negative word-of-mouth in online grocery services. Journal of Retailing and Consumer Services, 84, 104221. (ABDC A)
  • Samanta, T., & Aithal, R. K. (2024). Exploring the intellectual and conceptual structure of small retail research through a bibliometric analysis. International Journal of Retail & Distribution Management, 52(2), 220-239. (ABDC A)
  • Khalek, S. A., Samanta, T., & Behera, C. K. (2024). Online grocery services evolution and trends: a bibliometric approach. International Journal of Retail & Distribution Management, 52(12), 1142-1171. (ABDC A)
  • Samanta, T., & Aithal, R. (2023). Resilience of small retailers in facing the Covid-19 pandemic–a qualitative study. Qualitative Market Research: An International Journal, 26(5), 555-578. (ABDC B)
  • Khalek, S. A., Behera, C. K., & Samanta, T. (2024). An integrated framework for understanding information disclosure behaviour in mobile payment services. Journal of Financial Services Marketing, 29(3), 1077-1098. (ABDC B)
  • Kumra, R., Khalek, S. A., & Samanta, T. (2021). Factors affecting BoP producer intention to use P2P lending platforms in India. Journal of Global Marketing, 34(4), 328-352. (ABDC B)
Case Studies
  • Sarkar, B. D., Samanta, T., & Khalek, S. A. (2026). Maruti Suzuki: Supply Chain Risk Impacting EV Launch, Ivey Publishing, Ivey product no: W47790
  • Samanta, T., Khalek, S. A., & Sarkar, B. D. (2025). Kolhapuri Sandals: Prada and the Cultural Appropriation Controversy, Ivey Publishing, Ivey product no: W46323
  • Khalek, S. A., Sarkar, B. D., Samanta, T., & Puri, S. (2025). Zepto’s 10-Minute Model Faces Trust and Compliance Test, Ivey Publishing, Ivey product no: W46067
  • Aithal, R., & Samanta, T. (2024). MedoPlus: Delivering Health Care to Rural India, Ivey Publishing, Ivey product no: W34202