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Arindam Mukherjee
Arindam Mukherjee
Assistant Professor (Grade – I)
Area:
  • Information Systems & Business Analytics

arindam.m[at]iimranchi.ac.in


Qualifications
  • Fellow (PhD), PGDBM: Indian Institute of Management Calcutta.
  • Bachelor of Electrical Engineering: Jadavpur University.

Teaching Areas

Information Systems
Strategies for Information Systems Management
The Business of Artificial Intelligence
Digital Transformation
Managerial Computing
Management Consulting
Software Project Management


Research Areas

IT/IS Strategy
IS Governance
Process Modeling


Current Research Interests:

Business Value of IT
IT-enabled Dynamic Capabilities
e-Governance
Information Systems Strategy


Professional Affiliation:

Association for Information Systems (AIS)


Publications/ Articles/ Cases

Journals:

Nandankar, S., Sachan, A., Mukherjee, A. and Adhikari, A. (2021), "Electronic service quality (e-SQ) measurement: a cross-functional review", International Journal of Quality & Reliability Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJQRM-05-2021-0153

Majhi, S.G., Mukherjee, A. and Anand, A. (2021), "Business value of cognitive analytics technology: a dynamic capabilities perspective", VINE Journal of Information and Knowledge Management Systems, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/VJIKMS-07-2021-0128

Kumar, R., Mukherjee, A. and Sachan, A. (2021), "m-Government experience: a qualitative study in India", Online Information Review, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/OIR-10-2020-0482

Majhi, S.G., Anand, A., Mukherjee, A. et al. The Optimal Configuration of IT-Enabled Dynamic Capabilities in a firm’s Capabilities Portfolio: a Strategic Alignment Perspective. Inf Syst Front (2021). https://doi.org/10.1007/s10796-021-10145-5

Majhi, S.G., Mukherjee, A. and Anand, A. (2021), "Role of information technology in enabling managerial dynamic capabilities", VINE Journal of Information and Knowledge Management Systems, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/VJIKMS-09-2020-0168

Majhi, S. G., Snehvrat, S., Chaudhary, S., & Mukherjee, A. (2020). The Synergistic Role of Individual Absorptive Capacity and Individual Ambidexterity in Open Innovation: A Moderated-Mediation Model. International Journal of Innovation Management, 24(07), 30. doi:10.1142/s1363919620500838

Kumar, R., Sachan, A., Mukherjee, A., & Kumar, R. (2018). Factors influencing e-government adoption in India: a qualitative approach. Digital Policy, Regulation and Governance, 20(5), 413-433. doi:10.1108/DPRG-02-2018-0007

Kumar, R., Sachan, A. and Mukherjee, A. (2018), "Direct vs indirect e-government adoption: an exploratory study", Digital Policy, Regulation and Governance, Vol. 20 No. 2, pp. 149-162. https://doi.org/10.1108/DPRG-07-2017-0040

Kumar, R., Sachan, A., & Mukherjee, A. (2017). Qualitative approach to determine user experience of e-government services. Computers in Human Behavior, 71, 299-306. doi:10.1016/j.chb.2017.02.023

Kumar, A., Kumar, R., Dutta, S. K., Kumar, R., & Mukherjee, A. (2017). Reconceptualising co-opetition using text mining: inductive derivation of a consensual definition of the field (1996-2015). International Journal of Business Environment, 9(2), 114-137. doi:10.1504/ijbe.2017.085346

Mukherjee, A., Sen, A. K., & Bagchi, A. (2007). The representation, analysis and verification of business processes: a metagraph-based approach. Information Technology and Management, 8(1), 65-81. doi:10.1007/s10799-006-0004-4

Teaching Cases:

Chakrabarti, D., Sarkar, S., & Mukherjee, A. (2022). A case study on dynamic capabilities developed by a product start-up to grow at the time of pandemic. Journal of Information Technology Case and Application Research. https://doi.org/10.1080/15228053.2021.2024750

Chakrabarti, D., Kumar, R., Sarkar, S., & Mukherjee, A. (2021). A case study: How did IoT start-up Distronix change its business model to sustain growth in the pay-per-use economy. Journal of Information Technology Teaching Cases. https://doi.org/10.1177/2043886920981587

Chakrabarti, D., Sarkar, S., & Mukherjee, A. (2021). Scaling an Internet of Things start-up: Can alliance strategy help? Journal of Information Technology Teaching Cases. https://doi.org/10.1177/2043886920986165

Mukherjee, A., & Dass, R. (2004). Digitone Aps: The Case of the Danish Online Music Industry. Journal of Information Technology Case and Application Research, 6(1), 28-58. doi:10.1080/15228053.2004.10856037

Conference Papers:


Siddharth, G. M., & Mukherjee, A. (2019, 09-12-2019). Information Technology Capability and Firm Performance: The Role of Strategic Orientation. Paper presented at the 30th Australasian Conference on Information Systems, Perth, Australia.

Siddharth, G. M., & Mukherjee, A. (2019, 09-12-2019). The business value of social media: A dynamic managerial capabilities perspective. Paper presented at the 30th Australasian Conference on Information Systems, Perth, Australia.

Gaurav Majhi, S., Anand, A., & Mukherjee, A. (2019). The role of IT in enabling individual-level dynamic capabilities. Paper presented at the 7th PAN IIM World Management Conference, Delhi.

Kumar, R., Sachan, A., & Mukherjee, A. (2019, 05-2019). Linking Service Concept to Customer Satisfaction and Moderating Role of Demographic Variables. Paper presented at the POMS 30th Annual Conference, Washington, USA.

Gaurav Majhi, S., & Mukherjee, A. (2018). Revisiting the Terminological Conundrum in the Resource- Capability-Competence (RCC) Literature. Paper presented at the Strategic Management Society Special Conference on Rethinking Corporate Strategy in the Age of Paradox, Hyderabad, India.

Kumar, R., Sachan, A., & Mukherjee, A. (2017). e-Government Adoption in India: a Mixed Method Approach. Paper presented at the Proceedings of the 10th International Conference on Theory and Practice of Electronic Governance, New Delhi AA, India. https://doi.org/10.1145/3047273.3047357

Kumar, R., Sachan, A., & Mukherjee, A. (2017, 03-2017). The role of intermediaries in e-government adoption in India: bridging the digital divide. Paper presented at the ICBEMM 2017: International Conference on Business, Economics and Marketing Management, Singapore.

Mukherjee, A., Sen, A. K., & Bagchi, A. (2004, 2004). Information analysis in workflows represented as task-precedence metagraphs. Paper presented at the Workshop on Information Technologies and Systems WITS 2004, Washington DC, USA.


Awards

Infosys Research Fellowship, 1999 - 2002
IIM Calcutta Fellowship, 2002 - 2004
Aage and Yelva Nimb Foundation Fellowship at Copenhagen Business School, 2002