1. Kumar, R., Mukherjee, A and Sachan, A. (2023), Factors Influencing Indirect Adoption of E-government Services: A Qualitative Study, Information Systems and e-Business Management, accepted for publication.
2. Nandankar, S., Sachan, A., Adhikari, A. and Mukherjee, A. (2023), “Developing and validating e-marketplace service quality model in B2G e-commerce settings: a mixed-methods approach”, International Journal of Operations & Production Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJOPM-05-2022-0333
3. Nandankar, S., Sachan, A., Mukherjee, A. and Adhikari, A. (2023), “Electronic service quality (e-SQ) measurement: a cross-functional review”, International Journal of Quality & Reliability Management, Vol. 40 No. 1, pp. 148-168. https://doi.org/10.1108/IJQRM-05-2021-0153
4. Kumar, R., Sachan, A. and Mukherjee, A. (2023), “Adoption of e-government services at different maturity levels: a qualitative study in India”, Digital Policy, Regulation and Governance, Vol. 25 No. 1, pp. 15-39. https://doi.org/10.1108/DPRG-09-2021-0116
5. Kumar, R., Mukherjee, A. and Sachan, A. (2022), “m-Government experience: a qualitative study in India”, Online Information Review, Vol. 46 No. 3, pp. 503-524. https://doi.org/10.1108/OIR-10-2020-0482
6. Gupta, P., Pranjal, P., Bera, S., Sarkar, S. and Sachan, A. (2021), “Performance improvement of supplier-side e-tender-driven marketing process”, International Journal of Productivity and Performance Management, Vol. 70 No. 8, pp. 2032-2051. https://doi.org/10.1108/IJPPM-11-2019-0534
7. Kumar, R., Kumar, R., Sachan, A. and Gupta, P. (2021), “An examination of the e-government service value chain”, Information Technology & People, Vol. 34 No. 3, pp. 889-911. https://doi.org/10.1108/ITP-09-2018-0438
8. Amit Sachan Arindam Mukherjee Rajiv Kumar (2021), Service Concept and Customer Satisfaction in Online Retail: Moderating Role of Demographic Variable, Indian Institute of Management Ranchi, Empirical Economics Letters, 20 ,3, 149-160
9. Rajiv Kumar, Amit Sachan & Tanusree Dutta (2020) Examining the Impact of e-Retailing Convenience Dimensions on Behavioral Intention: The Mediating Role of Satisfaction, Journal of Internet Commerce, 19:4, 466-494,
10. Nandankar, S. and Sachan, A. (2020), “Electronic procurement adoption, usage and performance: a literature review”, Journal of Science and Technology Policy Management, Vol. 11 No. 4, pp. 515-535. https://doi.org/10.1108/JSTPM-02-2020-0031
11. Gupta, P., Sachan, A. and Kumar, R. (2020), “Different stages of the e-service delivery system process: belief–attitude–intention framework”, International Journal of Retail & Distribution Management, Vol. 48 No. 7, pp. 687-706. https://doi.org/10.1108/IJRDM-01-2019-0014
12. Kumar, R., Sachan, A. and Kumar, R., 2020. The impact of service delivery system process and moderating effect of perceived value in internet banking adoption. Australasian Journal of Information Systems, Vol. 24, pp. 1-22
13. Gupta, P., Pranjal, P., Sachan, A., & Prasad, P. (2021). Managing arrival variability in healthcare services: case of an out-patient department. International Journal of Productivity and Quality Management, 34(2), 135-157. https://doi.org/10.1504/IJPQM.2021.118380
14. Sachan, A., Kumar, R. and Kumar, R. (2018), “Examining the impact of e-government service process on user satisfaction”, Journal of Global Operations and Strategic Sourcing, Vol. 11 No. 3, pp. 321-336. https://doi.org/10.1108/JGOSS-11-2017-0048
15. Amit Sachan (2018), Factors influencing e-government adoption in India: a qualitative approach, Digital Policy, Regulation and Governance, Vol. 20 Issue: 5, pp.413-433, (Co-author Rajiv Kumar, Arindam Mukherjee and Ritu Kumar)
16. Amit Sachan (2018), Direct vs. Indirect E-government Adoption: An Exploratory Study, Digital Policy, Regulation and Governance, Vol 20. Issue 2 pp.149-162 (Co-author Rajiv Kumar and Arindam Mukherjee)
17. Amit Sachan (2017), Qualitative Approach to Determine User Experience of E-government Services, Computers in Human Behavior, Vol. 2017, pp. 299-306 (Co-author Rajiv Kumar and Arindam Mukherjee)
18. Amit Sachan (2016), Review of Agile Supply Chain Implementation Frameworks, International Journal of Business Performance and Supply Chain Modeling, Vol. 8, No. 1, pp 27-45 (Co Author Siddhartha)
19. Amit Sachan (2012), A Review of Research Methodologies in Private Equity: 2005-2011, The Journal of Private Equity Vol. 15, No. 3. pp. 33-44 (Co-author Smit Suman and Suvansh Sharan)
20. Amit Sachan (2008), Integrating customer preferences and organisation strategy for resource allocation, International Journal Services and Operations Management, Vol. 4, No. 3, pp.345–367. (Co-author S. Datta and A.P. Arora)
21. Amit Sachan (2007), Developing Causal Relationships for an Industrial Distributor Performance Index, International Journal Innovation and Learning, Vol. 4, No. 6, pp. 631-646. (Co-author B. S. Sahay and Dinesh Sharma)
22. Amit Sachan (2006), E Procurement systems and Implementation, International Journal of Services Technology and Management, Vol. 7, Nos. 5/6, pp. 490-511. (Co-author B. S. Sahay and Ramneesh Mohan)
23. Amit Sachan (2005), Review of Supply Chain Management and Logistics Research, International Journal of Physical Distribution & Logistics Management, Vol. 34, No. 9, pp. 664-705 (Co-author Subhash Datta)
24. Amit Sachan (2005), Developing Indian Grain Supply Chain Cost Model: A System Dynamics Approach, International Journal of Productivity and Performance Management, Vol. 54, No. 3, pp. 187-205 (Co-author B. S. Sahay and Dinesh Sharma)
25. Amit Sachan (2004), Modeling Distributors Performance Index using System Dynamics Approach, Asia Pacific Journal of Marketing and Logistics, Vol. 16, No. 3. pp. 37-67 (Co-author B.S. Sahay and Dinesh Sharma)

1. Amit Sachan (2007), DENA BANK – Competing with Private and Foreign Banks, Asian Case Research Journal, Vol. 11, No. 1, pp. 1–23, (Co-author Anwar Ali and Rajen K Gupta)
2. Amit Sachan (2006), Competing in the Age of Information Technology in a Developing Economy: Experiences of an Indian Bank, Journal of Cases on Information Technology, Vol. 8, No. 2, pp. 62-81 (Co-author Anwar Ali)

1. Amit Sachan (2017), The Role of Intermediaries in E-government Adoption in India: Bridging the Digital Divide, Compendium of Selected Papers, pp 48-52, 20th National Conference of E Governance. 9-10th January 2017 at Visakhapatnam, Andhra Pradesh, (Co-author Rajiv Kumar)
2. Amit Sachan (2016), Nature and Drivers of Buyout Transactions in India, Advances in Economics and Business Management, Vol. 3, No. 2, pp. 237-242 (Co-author Smit Suman)
3. Amit Sachan (2013), A Review on Online Travel and Tourism Industry an Indian Context, Productivity, Vol 53, No 4, pp 303-310. (Co-author shubham kumar choudhary)
4. Amit Sachan (2012), Measuring Gap between Customer Preferences and Managers Perception of Customer Preferences, published as a 12th chapter in the book titled “Operations Excellence a Key for Performance Excellence” Edited by Ravi kumar Jain, Bhimaraya A Metri and Jatinder N D Gupta.
5. Amit Sachan (2011), Strategic Segmentation of ATM Users in India, ABSM Journal of Management, Vol. IV, No. 2, pp 39-53
6. Amit Sachan (2008), ATM Development Strategies for the Indian Market: The Use of Conjoint Analysis, ABSM Journal of Management, Vol. 1, No. 1, pp 80-93

1. Amit Sachan (2019), Linking Service Concept to Customer Satisfaction and Moderating Role of Demographic Variables, POMS 2019 at Washington, DC USA date May 3-6, 2019. (Co-author Rajiv Kumar and Arindam Mukherjee)
2. Amit Sachan (2017), Integrated Model to Adopt Online Shopping in India: A Quantitative Approach, 8th Production and Operations Management Society (POMS) Conference, 7-8 January 2017, at Hong Kong University of Science and Technology, Hong Kong. (Co-author Rajiv Kumar)
3. Amit Sachan (2016), Consumer Perception of Online Shopping Convenience in India, Presented in 2nd International Conference of Science Technology and Management at Kuala Lumpur Malaysia, Aug 29 to 30, 2016. (Co-author Rajiv Kumar)
4. Amit Sachan (2015) “Determinants of Customer’s Repurchases Intention in Indian Online Retail Context” International Conference on Management and Information Systems (ICMIS-15), Thailand from September 18 to 20, 2015.
5. Amit Sachan (2014), “Developing Optimal Service Design based on Customer Preferences” 14th International Conference on Technology and Business Management in American University in the Emirates, Dubai from March 24 to 26, 2014.
6. Amit Sachan (2004), Benefits of Reverse Auction: Two Successful Indian Case Studies, published in conference proceeding of 8th SOUTH ASIAN MANAGEMENT FORUM (SAMF)2004 in Lahore University of Management Studies (LUMS), Lahore, Pakistan Nov 28 to Dec 1, 2004 (Co-author B. S. Sahay)

Papers in Conferences held in India

1. Amit Sachan (2020), Impact of Intellectual Capital on the Performance of Higher Education Institutions, Proceedings of the International Conference on Industrial Engineering and Operations Management Dubai, UAE, March 10-12, 2020, (Co-author Chandan Jha, Arnab Adhikari, and Sayantan Kundu)
2. Amit Sachan (2019), Performance evaluation of Indian management institutions: pre/post liberalization period, XXIII Annual International Conference of the Society of Operations Management (SOM2019) Industrial & Management Engineering Department Indian Institute of Technology Kanpur, INDIA December 19-21, 2019. (Co-author chandan jha)
3. Amit Sachan (2019), Evaluating the Efficiency of Professional Service Firms using Two-Stage DEA , South Asian University Faculty of Economics International Conference on Measurement of Efficiency and Productivity in Emerging Economies December 18-19, 2019 (Co-author chandan jha, Arnab Adhikari and Sayantan Kundu,
4. Amit Sachan (2019), Teaching and Research Efficiency Evaluation of Indian Management Institution, POMS International Conference, Mumbai, India December 13th -14th, 2019, (Co-author chandan jha)
5. Amit Sachan (2019), Adoption of Government e-Market Place (GeM) in Indian Government Sector, POMS International Conference, Mumbai, India December 13th -14th, 2019, (Co-author Suil Nandankar)
6. Amit Sachan (2019), Mediation of attitude in B-A-I model of e-service delivery process, 28th International Conference Of The International Association For Management Of Technology, IAMOT 2019, NITIE, MUMBAI. (Co-author Piyush Gupta)
7. Amit Sachan (2018), Relationship between Belief about E-service Delivery Process and Intention to Use: The Mediating Role of Attitude towards Service Provider, XXII Annual International Conference of the Society of Operations Management, IIM Kozhikode. (Co-author Piyush Gupta)
8. Amit Sachan (2018), Performance Analysis and Improvement of a Typical e-Tender Driven Marketing Process in a B2B Context: A Discrete Event Simulation Study, The XVIII Consortium of Students in Management Research (COSMAR), IISc Bangalore. (Co-author Piyush Gupta)
9. Amit Sachan (2018), Scenario Analysis of a Supplier-Side E-Tender Driven Internal Process in a B2B Context: A Discrete Event Simulation Study, XXII Annual International Conference of the Society of Operations Management, IIM Kozhikode. (Co-author Piyush Gupta)
10. Amit Sachan (2017), E-government Adoption in India: A Mixed Method Approach, 10th International Conference on Theory and Practice of Electronic Governance. Pp 617 – 620. New Delhi. (Co-author Rajiv Kumar and Arindam Mukherjee)
11. Amit Sachan (2017), E-government Adoption in India: A Mixed Method Approach, 10th International Conference on Theory and Practice of Electronic Governance. Pp 617 – 620. New Delhi. (Co-author Rajiv Kumar and Arindam Mukherjee)
12. Amit Sachan (2017), Empirical Study to Find Factors Influencing E-filing Adoption in India, 10th International Conference on Theory and Practice of Electronic Governance. Pp 52-57. New Delhi. (Co-author Rajiv Kumar)
13. Amit Sachan (2017), “Role of Internet Café in Bridging the Digital Divide”, International Conference on Science Technology Engineering and Management, 26th February 2017, Goa. (Co-author Rajiv Kumar)
14. Amit Sachan (2017), The Role of Intermediaries in E-government Adoption in India: Bridging the Digital Divide, 20th National Conference of E Governance. 9-10th January 2017 at Visakhapatnam, Andhra Pradesh, (Co-author Rajiv Kumar)
15. Amit Sachan (2016), Qualitative Approach to Determine the Factors Influencing E-Government Adoption in India, COSMAR 2016, November 11-12, 2016, IISC Bangalore, Bengaluru, India. (Co-author Rajiv Kumar and Arindam Mukherjee)
16. Amit Sachan (2015) “Drinking Water and Sanitation: A Far Cry in Rural Jharkhand” paper presented at X Annual International Conference on Public Policy and Management at IIM Bangalore 3rd August 2015. (Co-author: Dibya Kumari)
17. Amit Sachan (2012), Measuring Gap between Customer Preferences and Managers Perception of Customer Preferences, published as a 12th chapter in the book titled “Operations Excellence a Key for Performance Excellence” Edited by Ravi kumar Jain, Bhimaraya A Metri and Jatinder N D Gupta.
18. Amit Sachan (2005), Assessing Gaps in Service Quality of a public sector bank in India, published in conference proceeding of in 11th International conference on Productivity and Quality Research at IIT Delhi on Dec 12-15, 2005.
19. Amit Sachan (2003), Risk Analysis in Project Scheduling, presented in Asia Pacific Operations Research Society (APORS) at IIT Delhi, Dec 6-8, 2003 (Co-author NP Singh)
20. Supply Chain Cost Modeling of the Indian Grain Supply Chain: A System Dynamics Approach, Presented in Conference of Society of Operations (SOM) Management at IIM Indore, Dec 19-21, 2003.

1. Amit Sachan (2012), Effective Service Design: Integrating Customer Preferences Organization Strategy and Resources by LAMBERT academic publishing.
2. Amit Sachan (2017), Operations Management Sustainability and Supply Chain Management (12th Edition India), Pearson Education, (Co Author Jay Heizer, Barry Render and Chuck Munson)

1. Attended Global Colloquium on Participant-Centred Learning GLOCOLL – from 20 July 2014 – 26 July 2014 in HBS Campus, Boston US and Feb 9 to Feb 12 2015 shanghai, china.
2. Attended Business Accreditation Seminar and Assurance of Learning Seminar organized by AACSB in Bangalore from 17 to 20 Feb 2014.